How to Delete Finbro Account? (2024)

Finbro is a popular online lending platform in the Philippines, offering quick and easy access to personal loans. However, there might be situations where you want to delete your Finbro account, perhaps due to privacy concerns or simply because you no longer need their services. If you’re looking to delete your Finbro account, this guide will walk you through the necessary steps and provide additional information to ensure a smooth process.

Why Delete Your Finbro Account?

There are several reasons why someone might want to delete their Finbro account:

• Privacy concerns: You may no longer want your personal and financial information stored on Finbro’s platform.
• No longer using the service: If you don’t foresee using Finbro for future loans, deleting your account might be a good option.
• Negative experience: Some users may have had negative experiences with the platform and prefer to remove their association with it.

Steps to Delete Your Finbro Account

Finbro doesn’t have an automated self-deletion feature within the app or website. To delete your account, you need to contact their customer service directly. Here’s the process:

1. Contact Customer Service:

   • Email: Send an email to their Data Protection Officer (DPO) at dpo@finbro.ph.
   • Phone: Call their customer service hotline (check their website for the latest number).

2. Provide Necessary Information:

   • Full Name: Your full name as registered on the platform.
   • Email Address: The email address associated with your Finbro account.
   • Loan Reference Number (if applicable): If you have any outstanding loans, provide the reference number.

3. Verification:

   • Finbro may ask for additional information to verify your identity. This could include your birthdate, phone number, or other security questions.

4. Confirmation:

   • Once your identity is verified, Finbro will process your account deletion request. You should receive a confirmation email or message once your account is deleted.

Important Considerations:

• Outstanding Loans: If you have any active loans with Finbro, you may need to settle them before deleting your account.
• Data Retention: While deleting your account removes your personal information from active use, Finbro may retain some data for legal or regulatory purposes. Refer to their privacy policy for details.
• Alternative Options: If you’re simply looking to stop receiving communications from Finbro, you can unsubscribe from their mailing list or adjust your notification settings within the app.

Additional Tips:

• Keep Records: Take screenshots or save copies of any communication with Finbro regarding your account deletion request.
• Report Issues: If you encounter any difficulties deleting your account or have concerns about your data, report them to the National Privacy Commission (NPC) in the Philippines.

Conclusion

Deleting your Finbro account is a straightforward process that involves contacting their customer service and providing the necessary information. By following these steps, you can ensure your personal and financial information is removed from the platform. Remember to settle any outstanding loans and review their privacy policy for information on data retention practices.